How Do You Integrate Your Cityworks with

Watch the video above to learn how to remotely monitor your assets and use Cityworks Work Orders (try saying that 1 11 times quickly!), Inspection Requests, Code Enforcement, Planning, Permitting, Licensing, Land, a.k.a., PLL.

You can get your Remote Monitoring Sensors and Industrial Internet of Things Devices at

Have a look at our Customer Stories and Web Dashboards for more on how these technologies are used by organizations in various industries around the world.


Please don’t hesitate to Contact Us at


Video Voiceover / Transcript:

Howdy! This is Edward from Valarm.

In this video you’ll learn how to integrate your Cityworks with your organization’s remote sensor monitoring information from

First off, if you’ve ever got any questions on any of this stuff then please don’t hesitate to contact us at and we’ll make sure your remote monitoring needs and requirements are satisfied. Note that this video assumes you’ve got your monitoring hardware from We’re also assuming you’ve got your Cityworks cloud ready for Inspection Requests, Code Enforcement, Work Orders, Planning, Permitting, Licensing, Land, a.k.a., PLL.

This HowTo tutorial uses Valarm Industrial Internet of Things devices for monitoring air quality. Once you & your organization have got your sensor hardware deployed in the field, like you see in these photos, then you’ll configure it to connect to the Internet of Things gateway.

Again, if you’ve got any questions at any time, then please don’t hesitate to send me a note at and I’ll make sure you can monitor what you need to monitor.

Are you ready to get going ? Step 1 – use a web browser at your headquarters, in the field, or anywhere else and log into your organization’s account. You’ll be configuring the Valarm monitoring hardware to alert within Cityworks when your customized, specific condition has been met. In the example in this video we’ll be demo’ing air quality, but remember you can use this technology to monitor water, fluids, tanks, vehicles, flooding levels, and just about anything, anywhere.

We’ll start where the user has already created and configured a monitoring device on Note that if you need help with that or other steps then please have a look at our blog and other video tutorials on The current opening screen shows the created device named VOC.

Here we’ve decided to manually set the location of the device using the Green “set Location” feature. Once set, the device’s latitude and longitude coordinates will be associated with this stationary device in your Cityworks and GIS. If you’ve got a GPS sensor attached then GPS-tagging will happen automatically as your mobile monitoring devices move around.

Device’s location has been set, want to have this particular device send alerts to Cityworks. Select Orange Configure Data Path – Outbound Alerts. can alert you & your teams of a sensor threshold being met or exceeded, such as email and text. However, the one we are focusing on here is the Cityworks integration that will generate a PLL within Cityworks with a particular sensor threshold

To get your Cityworks and Valarm linked, set “Outbound” Alert type to Cityworks. Name the alert whatever you want. This example is all about air quality so we’re giving’ it the name Air Quality  

Next you’ll set up your Cityworks Object ID. This configuration allows to send an alert to your appropriate Cityworks PLL Case.

You’ll then select the valarm input channel which represents your air quality sensor that’s reporting values from the field. In this example the air quality sensor measurement readings are recorded in the Calculated 1 field.

Set specific threshold for Valarm to send an alert. Valarm will alert if the Air Quality sensor reading is higher than specified threshold of 200. Add notes on the conditions you’re monitoring.

Once your Valarm hardware is deployed reporting, you’ll see event window displays your IoT Device data from sensors.

Here in this use case sensor out in the field reports a reading of 468. immediately sends out an alert to Cityworks and generates an inspection request.

You can edit the inspection request and see details about the alert.

That’s a quick and easy overview of how Cityworks works with to give your city organization the capability to integrate Industrial Internet of Things sensors for remote monitoring. This example How To tutorial was all about air quality, but remember you can rapidly deploy sensor to monitor anything, anywhere.

Have a look at our customer success stories and blog on to see how is used by customers in all industries to monitor all sorts of things like water usage, wells, tanks, gases, particulate matter, fleet vehicles, trucks, and trailers loaded up with industrial equipment like pumps, vacuums, and tanks. (You can use sensors made by any hardware manufacturer, like Flowline, Alphasense, Senix, In-Situ, McCrometer, Geokon, or EKM Metering)

Please don’t hesitate to Contact Us at if you’ve got any questions. And Thank You for Watching!